FAQ

 

Here you'll find the answers to many frequently asked questions. If you can't find what you're looking for, please complete the contact form at the bottom and we'll happily respond!

SEO

What is SEO?
SEO stands for search engine optimisation. What is a search engine? The obvious answer is Google, but did you know that social media platforms such as Facebook, Pinterest, Twitter and Instagram are also viewed as search engines, as well as commerce sites such as Etsy, Amazon and eBay. Have a look through my SEO services to find out how you can optimise your site for search engines.
Can you wave a magic wand and do all the work for me?

According to my clients I do possess some magical powers, so get in touch and let’s find out more about the help you need to succeed.

How can I work with you to help me improve my SEO?
I have a range of options to suit a variety of budgets. I offer downloadable PDFs for complete newbies, my 8 week course taught via video calls here, and my 1:1 coaching program here
Where can I read some testimonials from satisfied clients?
Help! I don't know what I'm doing with my SEO
That's OK and I hear it a lot. Luckily that's why we have jobs, so thank you! Head on over to our SEO services page to find out how we can help you.
You always seem very busy when I look at you on social media, can you fit me in?

I would love to find out more about what you’re looking for. Check out my SEO services here, work with me on a 1:1 basis here, and then book a chat with me here and let’s talk about how I can help you achieve your goals.

How do I know what my keywords are?
Your keywords are what your target clients are typing into search engines to find you. How do you know that they are the best phrases to get you found and how do ou use them in the best way? Head over to our SEO services page to find out more.
How important is it to tag images on my website?
It's one of the easiest ways to improve your SEO, combined with a multitude of other factors of course. If you're feeling stuck, just head on over and purchase our handy PDF guide on how to tag your images for SEO.
I have a high bounce rate, what can I do?
First of all, what is a bounce rate. It's where visitors have landed on your site but not clicked through to any other pages and have left instead. To lower your bounce rate, you need to look at what's encouraging your readers to click elsewhere. What do you want the reader to next? Guide them with big buttons and clear instructions. If you want to know more, then let's get you booked in for an SEO Healthcheck.
What do I blog about?
Great question! When was the last time you thought about the questions you’re always asked? When was the last time you sat down and had a brainstorm? Have you ever done any research on Facebook groups where your audience hangs out? If you’ve got a headache just thinking about it, please don’t fret. Instead get in touch about a super secret service I offer to give you blog post topic ideas.
I want to rank number one on Google - can you help me?
It completely depends on what you want to rank for, but no SEO expert worth their sugar should be guaranteeing you a number one position. Have a look at my SEO services and let’s have a chat.
Why do you need ALT text on your images? Isn't life too short?
Search engines cannot read images, but they can read text. The alt text helps them figure out what the images are all about. Plus, if a page doesn’t load for some reason, people can still find out what the image is by reading the alt text. Google juice a plenty. Go for it.
What is robots.txt?
This is a page that gives search engines information about the pages a company wants indexed or crawled. You can find this page by doing to YOURDOMAIN/robots.txt.
How many internal links do I need per page?
Just like you should avoid stuffing too many keywords into your content, you should avoid stuffing too many links into your content. Only include them when it improves the reader experience.

What I Don't Do

Do you offer graphic design?
I personally don’t offer this service, but I’m delighted to recommend Becky Lord Design who is a fabulously talented graphic designer. She even collaborated with me on designing this website and my snazzy logo.
Can you help me with a new logo?

Whilst there may be a graphic designer lurking deep inside (I do love a good font) I am not a graphic designer and so cannot design a new logo for you. Pop me an email and I'll refer you to some fabulous designers.

Can I book you to plan my wedding?
I'm flattered you asked, but sorry, no! There's a common misunderstanding that I somehow get involved with weddings directly. I don't know, but I can certainly put you in touch with many wonderful wedding suppliers including professional wedding planners.
Do you know about Google Adwords?

I don't offer this service, but please email me and I’ll be happy to refer you to the contact details for trusted and talented Adwords certified partners!

I have a few bits and pieces that need doing on my site, can you help me?

Unless I designed the website, I’m not your woman. I suggest you revert back to the designer who put your website together. If you designed your own site, then check out the Customer Support centre where your site or site theme was purchased. It may be that what you want to do is not possible to do on your platform (Wix are very limited for example) if you’re still stuck, then get in touch and I’ll send you some names of useful people!

I want some help with my PR - do you offer this?

Thanks for thinking of me. If you’re a wedding business, I’m delighted to recommend Nicola at Propose PR – the UK's original wedding specialist PR agency. Tell her I sent you!

Marketing

Do you have a free Facebook group where I can come and find out more?

You can come and join the 500+ lively community here at So Exciting Obviously: SEO for Creative Women.

I'm getting in a right mess with managing my marketing, can you help?
I want to keep in touch but I'm not ready to book you yet, how can I do this?

If you’re a creative female business come and join my free Facebook group So Exciting Obviously SEO for Creative Women here. It’s tonnes of fun and we play a strong GIF game. You can also hop onto my mailing list.

Are my keywords the same as my hashtags?
Not necessarily! For starters, need to get hold of my Ultimate Hashtags for the Wedding Industry. You can sign up on the homepage here.
No one's liking my posts on social media, what can I do?
First of all, you should sign up to our newsletter so you get a free download of Instagram hashtags and 10 Golden Rules of using Hashtags. Then, go ahead and book our VIP 1:1 calls which you can find out more about here. Together we can build a plan to get your fans liking your posts so that you get more enquiries.

Web Design

Can you design a new website for me?

I no longer take on new website design projects for new clients but I’m delighted to recommend some fabulous people. Just pop me an email and I'll send you their links.

Workshops & Events

I heard about a workshop you're doing, but I can't find the link!
Brilliant! Come and check out my upcoming SEO and marketing events + workshops here. Looking forward to having you!
I've heard you appear at events as an SEO expert, can you come to mine?

About Me

How long have you been doing this?

Full time since 2014, but you can read all about my business story told mainly in the form of GIFs (but of course) right here

How did you get the name SEO Queen?
I was working as the SEO expert at Snap Photography Festival in 2016 and there were a few lovelies there who commented on my accent combined with my SEO expertise. I’ll take it! ;o)
You’re a bit glam for an SEO expert!
Thank you!
I see you have an online booking calendar, any chance I can just email you to find a time?
Thanks for asking! If you book a call through the system, you'll find I have better time to prepare for our call. By booking online, it saves a lot of time of back and forth to find a suitable time. I highly recommend using a similar system if you work with other businesses!
I can’t afford your services right now, do you offer payment plans?
I do offer payment plans on select services, but also you may wish to check out my purse-friendly Downloads area where you'll find an ever-growing list of handy guides to aid you on your SEO journey.
I want to refer you to someone who I think needs your help
That’s wonderful, thanks so much! If they book at least £200 worth of my services, I’ll send you a gift box of cheese from Pong Cheese, yes really! Make sure they mention your name!
What do I blog about?
Great question! When was the last time you thought about the questions you’re always asked? When was the last time you sat down and had a brainstorm? Have you ever done any research on Facebook groups where your audience hangs out? If you’ve got a headache just thinking about it, please don’t fret. Instead get in touch about a super secret service I offer to give you blog post topic ideas.
I've heard you're a bit of an organisational wizard, what tools do you use to help you?
I get asked a lot about how I organise my life online and so here’s a comprehensive list that I keep updated. Enjoy!

Asana project management software

Google Docs for writing and sharing work with clients

Boomerang for Gmail for scheduling emails (so useful, used the free version for a year, then recently upgraded – life changer!)

Google Apps for Work* for all my own domain name emails

Dropbox & Google Drive & iCloud & external hard drives for storage (I like to back things up)

MenuBarClock for people working in different timezones, useful for virtual team, international clients, digital nomads, etc.

Pocket for reading articles later offline (useful for the Tube!)

Feedly for reading blogs

Skype for 1:1 calls

WordPress for designing websites

LastPass* & Keychain (Mac only) for keeping passwords safe (I used the free LastPass version for over a year, have now upgraded to premium version so I can sync with my phone, so useful when I’m out and about)

Canva for graphic creation

Buffer for social media scheduling

Siteground* for hosting websites

Namecheap for domain management

F.lux for Mac – changes the light settings on your computer because eyes are important.

Xero / Google Sheets for accounts

Camtasia for filming video tutorials

*Disclaimer: I get a little bit of cash if you buy through the links marked with an asterisk.